Welcome to GrossPharma’s Help & FAQs section. Find answers to common queries about our products, orders, shipping, and more.
1οΈβ£ Orders & Payments
πΉ How can I place an order?
β‘ You can place an order on our website GrossPharma.in by selecting your product and checking out.
πΉ What payment options are available?
β‘ We accept COD (Cash on Delivery), UPI, Debit/Credit Cards, Net Banking, and Wallets.
πΉ Can I cancel my order?
β‘ Yes, you can cancel your order before it is shipped by contacting our support team.
πΉ Do you offer discounts?
β‘ Yes! Follow us on social media and subscribe to our newsletter for exclusive offers.
2οΈβ£ Shipping & Delivery
πΉ How long does delivery take?
β‘ Orders are delivered within 3-5 business days depending on your location.
πΉ Is shipping free?
β‘ Yes! We offer FREE SHIPPING across India.
πΉ How can I track my order?
β‘ Once your order is shipped, you will receive a tracking link via SMS/Email.
πΉ Do you ship internationally?
β‘ Currently, we only ship within India.
3οΈβ£ Returns & Refunds
πΉ Can I return my order?
β‘ Yes! You can return your order within 7 days of delivery if it’s unused and in original condition.
πΉ How do I request a return?
β‘ Contact our support team at π§ support@grosspharma.in or π 9990054074 with your order details.
πΉ How long does the refund take?
β‘ Refunds are processed within 5-7 working days after approval.
πΉ Are all products returnable?
β‘ Opened or used products cannot be returned due to hygiene reasons.
4οΈβ£ Product & Consultation
πΉ Are your products safe?
β‘ Yes! All our products are 100% Ayurvedic, clinically tested, and GMP-certified.
πΉ Can I consult an expert before buying?
β‘ Absolutely! We offer FREE Consultation. Call 9990054074 to speak with our experts.
πΉ How should I take Thin Slim Juice?
β‘ Take 10ml twice daily with warm water for best results.
Need More Help?
π Call Us: 9990054074
π§ Email Us: support@grosspharma.in
π Visit: GrossPharma.in
π‘ Weβre here to help! Your health, our priority. π